No Liability
Glencadia Dog Camp accepts no liability for your dog in our care excepting an act of gross negligence that is also in violation of the law or in violation of any binding regulation pertaining to the care of dogs. By clicking this box, you waiving your right to sue, with the limited exception above.

Refunds
We require 50% deposit in advance and then 50% at the end of the stay to book a reservation. If a reservation is canceled with 24 hours of the start of the stay, we refund 100% of the 50% deposit. If the reservation is canceled within 24 hours of the start of the stay, there is a $50 cancellation fee.

Privacy
We do not share or sell your contact info with anyone. Glencadia agrees not to provide any information about you or your dog to anyone without your permission. Privacy policy posted online.

Vet Bills
If the dog has to go to the vet, the customer has to pay for medical care. There is a link on the site to an insurance plan if you are interested (we are not associated with insurance company).

No Aggressive Dogs
Routinely or habitually aggressive dogs are not allowed at Glencadia Dog Camp. If your dog has aggression issue, you must tell us about his or her behavioral issues.

Pick up / Drop off
For free pick up and drop off in Brooklyn and Manhattan someone must be available by phone to come outside for sidewalk delivery or pick up after 6 PM on Monday or Thursday evening.

Vaccines
All dogs must have current rabies and bordatella (kennel cough). Distemper and canine influenza are recommended.

Social Boarding
The philosophy of this model of dog boarding is that the benefits of a social setting and open space outweigh the increased risk of a fight.

Puppies
Puppies under 6 months require prior approval.

Medicine
If you give me medicine, keep a couple days worth with you in case I do forget to bring it back so I can mail it back to you later without a crisis, or count out what I need for the stay and only give me as much as I need. Make sure the medicine is in a secure container that a dog or small child cannot open and clearly labelled with the name of the medicine, the name of the dog, and the instructions for giving the medicine. You should also put this information into your reservation in the comments field. Thank you.

Payment
Check or cash when your dog is returned is our preferred method of payment. We also accept credit card and paypal payments online. Credit cards are processed through paypal. You do not need a paypal account to pay with a credit card through paypal.

Dog food
We prefer to feed all the dogs our excellent, local, all natural, hypoallergenic, dog food. You can also send your own food, your choice.

Time
Sidewalk pick up/delivery on Monday and Thursday evening. Park and open a door by prior arrangement only. Make sure your phone is working and an adult will be next to it from 6 pm to 9 pm unless we have agreed to something else. Thank you.

Tell Us About Your Dog
If you dog is prone to dig under fences or otherwise run away, if your dog is aggressive in some circumstances, if your dog has seizures, please put any information pertaining to safety (running away, fighting, illness) please put that information into the reservation or in the dog profile. Tell us as much as you know. Thank you.

Dog Stuff
Don’t give me anything you want back. Try not to give us anything. We do not accept liability for dog stuff (leashes, beds, harnesses, nothing).

Payment
Our system requires 50% deposit when client makes a reservation by credit card or Paypal, then customer may pay the balance at the end of the stay by credit card, paypal, check, cash or Vemno.

Terms and Conditions
You must agree to Glencadia Dog Camp terms and conditions. The venue for any action stemming from these terms and conditions is Columbia County New York.

Waiver
You have accepted terms and conditions. You have agreed to a waiver of liability.

Individual Boarding
If your dog cannot be left with other dogs at all, please let us know.